In this fast paced world of technology and change, do you ever feel you couldn’t get by without the Help Desk? I (Cathy) came across this delightful vignette while searching for Help Desk tips. It reveals how Help Desk support was utilized in the middle ages. This original skit was first performed on the show “Øystein og jeg”, a Norwegian Broadcasting (NRK) production. Øystein Backe plays the helper and the desperate monk is portrayed by Rune Gokstad. The piece was written by Knut Nærum. The version below is the original skit with English subtitles. I also discovered a different version, performed in English, but trust me, the original version is much funnier. Enjoy!